Asterisk Support Service Packages

ICTVision provides Asterisk support services to run your business smoothly by monitoring and maintaining your asterisk / Linux servers. Our Asterisk Support Engineers monitor Asterisk / Linux Servers during client's business hours and we provide emergency services when some issue arise at client's servers. 

Maintenance Services include

  • Performance Tuning of Asterisk / Linux Server
  • Fixing security holes to make Asterisk / Linux Server secure from attack
  • Update old software / applications with latest version

Note: Asterisk Dialplan programming is not included in this support package.

Asterisk Support Packages

  Standard Gold Platinum
Price per month $100 $200 $400
Response Time 12 hours 4 hours 1 hours
Remote Health Check Yes Yes Yes
Modes of Accessibility Chat/ E Mail/ Skype Chat/ E Mail/ Skype Chat/ Telephone/ E Mail/ Skype
Number of Servers Supported 1 1 1
Number of Tickets Allowed per Month 3 6 12
Configuration and Administration of Asterisk Yes Yes Yes
One time Installation of Asterisk, TrixBox, Elastix & FreePBX and Dial plan configuration On Request On Request On Request