Asterisk Support Service Packages
ICTVision provides Asterisk support services to run your business smoothly by monitoring and maintaining your asterisk / Linux servers. Our Asterisk Support Engineers monitor Asterisk / Linux Servers during client's business hours and we provide emergency services when some issue arise at client's servers.
Maintenance Services include
- Performance Tuning of Asterisk / Linux Server
- Fixing security holes to make Asterisk / Linux Server secure from attack
- Update old software / applications with latest version
Note: Asterisk Dialplan programming is not included in this support package.
Asterisk Support Packages
|Price per month||$100||$200||$400|
|Response Time||12 hours||4 hours||1 hours|
|Remote Health Check||Yes||Yes||Yes|
|Modes of Accessibility||Chat/ E Mail/ Skype||Chat/ E Mail/ Skype||Chat/ Telephone/ E Mail/ Skype|
|Number of Servers Supported||1||1||1|
|Number of Tickets Allowed per Month||3||6||12|
|Configuration and Administration of Asterisk||Yes||Yes||Yes|
|One time Installation of Asterisk, TrixBox, Elastix & FreePBX and Dial plan configuration||On Request||On Request||On Request|