ICTAdmin's blog

Coming Soon: ICT Exam, AI Ready Online Assessment on ICTLMS

We're getting ready to launch ICT Exam, a new online assessment experience on ICTLMS. If you run a school, a training center or a certification program, ICT Exam will help you create, deliver and grade exams in the cloud.

ICTLMS already gives you a full learning platform. ICT Exam adds a focused exam flow with question banks, timed tests and clear results, and it connects to the tools you already use through LTI 1.3.

ICTDesk Is Live: Cloud Help Desk and Live Support Software

Say hello to ICTDesk, our cloud help desk and live support software. If you want to answer customer questions fast and keep every request in one place, ICTDesk gives you the tools to do it.

With ICTDesk you get ticketing, a shared inbox and live chat, so your team can pick up conversations from your website and turn them into tracked tickets. You can brand the help desk as your own and run it in the cloud with no server to manage.

Applications of Computer Telephony Integration (CTI) in Business

There is huge demand in businesses for the integration ability of communications solution. The combination of communications solution and web/software applications (aslo named as Computer Telephony Integration) substantially increases the productivity of a company. Following is a list of common areas in various businesses across the world which can get benefit from Computer Telephony Integration (CTI). 

Pages